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SEAMLESS TRAVEL. DEFINED. Your Passport to Luxury. Depart Effortlessly. Arrive Stylishly. Enjoy stress-free journeys in 1000+ airports worldwide with our #1 airport passenger services.

THE WORLD'S LEADING PROVIDER OF LUXURY PASSENGER SERVICES

With a network of over 1000 airport globally, we can provide you with substantial range of luxury concierge services to make your journey thorough the airport and beyond as stress free and relaxing as possible.

Please click on one of the services below to find out more

meet and greet

Meet and Greet

chauffer cars

Chauffer Cars

gift services

Gift Services

fast track

Fast Track

tax reclaim

Tax Reclaims

airport by invitation

Airport By Invitation

luggage porter

Luggage Porters

personal shopper

Personal Shopper

hotel bookings

Hotel Bookings

lounge access

Lounge Access

luggage delivery

Luggage Delivery

meeting conference

Meeting and conference Room

VIP GREETER SERVICE

Our concierge greeters assist in making your travels seamless and stress free. Global Airport Concierge clients are assisted through the airport and with all aspects of their airport journey, from the plane to their driver, and back. Whether you are a family going on holiday or a business traveler quickly passing through the airport, the service can be fully customized to your requirements.

Arrival Services

Our Concierge greeters will:

  • Await at your arrival gate displaying your name sign
  • Monitor and track your flight for peace of mind
  • Assist to Immigration and Customs, Passport Control and Security Checkpoints, expediting the process where possible
  • Guide you to baggage claim to reclaim your luggage (Please note our concierge greeters do not handle/carry bags, should you need baggage assistance, a porter will need to be added to the service)
  • Arrange a designated pick up point with your driver to ensure a seamless exit from the airport

Departure Services

Our Concierge greeters will:

  • Meet you curb side or at a designated point of arrival at the airport
  • Monitor and track your flight for peace of mind
  • Assist with the airline check in and baggage process (Please note our concierge greeters do not handle/carry bags, should you need baggage assistance, a porter will need to be added to the service)
  • Assistance through airport security checkpoints; expediting the process where possible
  • Guide you to your departure gate

Connection Services

Our Concierge greeters will :

  • Await at your arrival gate displaying your name sign
  • Monitor and track your flight for peace of mind
  • Assist to Immigration and Customs, Passport Control and Security Checkpoints, expediting the process where possible
  • Guide you to your connecting gate to your next destination If limo transfers are required between terminals, they may be added to your service at an additional cost, just let us know!

EXCLUSIVE AIRPORTS BY INVITATION

Our Airport by Invitation (ABI) is our most exclusive, premium service offered at over 100 airports worldwide. The ABI service caters to VIP travelers on commercial flights by providing exclusive access to private terminals, ensuring travelers avoid the chaos of the commercial terminals. With media discretion guaranteed, this is the only way to ensure complete privacy prior to your flight.

Departure Services

  • Arrive at a private terminal entrance where you will be met by our dedicated concierge greeters who will escort you to your suite and handle your luggage
  • Speed through the security process with private security screening, directly in the lounge
  • Relax in luxurious and beautifully designed indoor and outdoor lounges with salon, spa and entertainment amenities (amenities differ depending on location)
  • Once it is time for boarding, be driven by a luxury car directly to your plane door

Arrival Services

  • Our concierge greeters will be waiting for you at the plane door once you land. They will escort you from the jet bridge to our luxury car, ready to take you back to the private terminal
  • Clear Immigration and Customs seamlessly in the private terminal
  • Relax in luxurious and beautifully designed indoor and outdoor lounges with salon, spa and entertainment amenities while you wait for your bags (amenities differ depending on location)
  • Our concierge greeters will handle your luggage and escort you to your driver to ensure a seamless exit from the airport

Connection Services

  • Our concierge greeters will be waiting for you at the plane door once you land. They will escort you from the jet bridge to our luxury car, ready to take you back to the private terminal
  • Clear Immigration, Customs and Security Procedures seamlessly in the private terminal
  • Relax in luxurious and beautifully designed indoor and outdoor lounges with salon, spa and entertainment amenities while you wait for your bags (amenities differ depending on location)
  • Once it is time for boarding, be driven by a luxury car directly to your plane door

BAGGAGE PORTERS

By far the easiest way of getting your baggage either to check-in or from baggage reclaim to your vehicle. Our baggage porters will help carry your bags, alongside our concierge greeters for a truly seamless airport experience. This service can be booked as an add-on to your VIP Greeter Service.

CHAUFFEUR TRANSFERS

By far the easiest way of getting your baggage either to check-in or from baggage reclaim to your vehicle. Our baggage porters will help carry your bags, alongside our concierge greeters for a truly seamless airport experience. This service can be booked as an add-on to your VIP Greeter Service.

AIRPORT LOUNGES

Regardless of what cabin you are traveling in, we can arrange for access to a lounge for you to relax in while you wait for your flight. This is the perfect way to escape the often-hectic terminal environment.

FAST TRACK SERVICE

Sail through security or immigration and enjoy a smoother path with our Fast Track Vouchers, guaranteeing you access to an exclusive lane through security or immigration. Pre-book today and get your journey off to a great start.

Fast-track security

  • Premium security experience
  • A dedicated security lane
  • A queue-free, stress-free gateway to shops, restaurants and lounges

Fast-track immigration

  • An exclusive lane, dedicated to you
  • Limited number of vouchers available each hour, to ensure a truly fast track experience
  • Available to passengers of all airlines and cabins
  • Get through the border faster so you can continue on to your onward journey

TAX RECLAIM

A great shopping experience does not end when a shopper leaves the store, it ends at the airport when the shopper completes all administrative tasks, including their tax refund. We can process travelers’ tax refunds quickly and efficiently, while at the same time eliminating the stress and hassle associated with modern air travel. Let one of our concierge greeters assist you every step of the way.

SHOPPER SERVICE

All our concierge greeters are terminal experts. Whether you need assistance in finding a particular type of shop or want something purchased for you while you unwind in the lounge, we can arrange this for you with our exclusive personal shopper service. For more information or to book this service please do not hesitate to contact us

BAGGAGE DELIVERY

We can arrange an airport courier service for you to ensure that your items arrive at their appropriate destination both promptly and safely. For more information or to book this service please do not hesitate to contact us.

HOTEL BOOKINGS

Should you find yourself in need of a hotel room for the night before an early flight out the next day, we can arrange accommodation in quality airport hotels for you. Let us know your requirements and we will provide you with a solution. For hotel booking enquiries please do not hesitate to contact us.

SPECIAL REQUESTS

Our service is fully customizable, and our concierge greeters are there to help you with anything you may need - from surprise gifts and last-minute purchases to various travel services. We can arrange for a number of items including but not limited to flowers, chocolates, phone chargers, newspapers, sim cards, coffee and more. Whether you wish to book a buggy to take you through the terminal, a spa treatment, or a table in an exclusive airport restaurant, let our team know and we can ensure you enjoy a truly special airport experience!

MEETING AND CONFERENCE ROOMS

If you are flying in on business and require a room to hold a meeting in, then our concierge team can arrange this for you. Whatever your room size requirement let our team members assist you with your reservation. For a quotation please do not hesitate to contact us.

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